Refund policy

Hustle Collective Refund & Return Policy

At Hustle Collective, we want you to love your purchase! If you’re not completely satisfied, we’re here to help.

Returns

• You can return items within 14 days of receiving your order.

• Items must be unworn, unwashed, and in original packaging with all tags attached.

• Final sale items, accessories (for hygiene reasons), and customized products cannot be returned.

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refunds

• Once we receive and inspect your return, we’ll process your refund within 5-7 business days to your original payment method.

• Shipping fees are non-refundable unless the return is due to our error.

• If your return does not meet our policy requirements, it may be sent back to you at your expense.

Exchanges

• We currently do not offer direct exchanges. If you need a different size or item, please return the original purchase and place a new order.

Damaged or Incorrect Items

• If you receive a defective, damaged, or incorrect item, contact us within 48 hours of delivery with photos, and we’ll resolve the issue at no cost to you. 

How to Initiate a Return

1. Email us at hustlecollectiveclothing5@gmail.com with your order number and reason for return.

2. We’ll provide return instructions and the return address.

3. Send back your item and keep your tracking information for reference.

For any questions, feel free to reach out to our support team .

Thank you for shopping with Hustle Collective—we appreciate your support!